Jeff Swain, Former Operations Manager, Amazon.com


I always found Jon to be a results-oriented manager who remains focused on increasing efficiency and productivity in areas of opportunity, while maintaining performance levels in areas already exceeding established standards. He continually looks for better methods of performing current tasks, as well as keeping himself and his department open to future potential. Jons ability to easily relate to his associates allows him to help them achieve extraordinary performance, especially when it really counts. As a testament to his leadership and the high regard which they have for him, it is not uncommon for his associates to remain in the breech when there is a tough job to be done. I welcome Jon as part of any management team that I lead.